What We Collect and Why
We gather your email, mobile number and payment details when you open an account so we can verify deposits, process withdrawals and respond to messages you send our support team. Each bKash, Nagad or Rocket transaction generates a reference number we keep for reconciliation and to
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settle any disputes about timing or amounts. Session data from your device helps us keep your login secure and detect unusual access patterns. We do not sell your information to third parties. We share transaction records with payment processors only to complete the transfers you request.
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If you contact us through live chat or email, we store those messages to track your request and improve our responses. Device type, browser and IP address help us block duplicate accounts and flag suspicious login attempts. Cookies track your session so the lobby remembers your
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language preference and keeps you signed in across page reloads. Marketing messages go only to accounts that opted in during registration; you can unsubscribe from the account-settings panel or by clicking the link at the bottom of any promotional email. Availability and data processing depend on
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your local law and the regions where our service is eligible. We update this policy when processing practices change and post the revised version here with a new effective date at the top.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.